Returns
We accept order cancellation only before the product is shipped or produced. If the order is cancelled on time, you will receive full refund. We cannot cancel the order if the product is already shipped out.
Customers have the right to apply for a return within 14 days after delivery of the product.
To be eligible for a return, your item must be unused and in the same condition that it was received. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address.
Refunds (if applicable Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
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